10 Best Things About the Hyatt Ziva Cancun for Families

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Ever since the Hyatt Ziva Cancun opened, I’ve been anxiously wanting to go! I’ve heard awesome things about the resort and the fact that I could use my Hyatt points at a well done all-inclusive hotel was extremely appealing. Well, I was finally able to experience the resort with my family of 4 and it was amazing! Since this was a family trip with my baby and toddler, I want to share with you the best things about this resort for families. Since this first initial trip, we’ve actually been two more times since we loved it so much.

If you are planning a trip to the Hyatt Ziva Cancun, here is my review of the 10 best things for families:

Food, food, and more food!

This is an all-inclusive resort and there is no shortage of food! I love that we were able to get food for my toddler on a whim and didn’t need to have backup snacks on us at all times. The rooms are filled with snacks and drinks which are free and replenished every day. The pool has a food truck and grills along with guys pedaling carts around offering delicious ceviche and other Mexican snacks. The restaurants range from casual to fancy with a ton of kid friendly options and no waiting for a table. There are also two buffets if you want something quick with more options than you’d know what to do with. And of course a late night snack area for those that still complain they are still hungry.

I love not having to take out my wallet when paying for any meal! That sits well with me mentally as I do not need to worry about what I am spending throughout the vacation. And since kids can sometimes be unpredictable with their meals, if they do not like (i.e., want) what they ordered, they can get something else with ease. I really feel like they did an unbelievable job offering food/drinks and not being stingy with the all-inclusive aspect.

My daughter also had a field day with the Pina Coladas! While I would never buy them for her if I had to pay full price, I love that they were included and such a novelty for her. I also had way more then I would have otherwise if I had to pay for them!

hyatt ziva cancun food

Room service

Room service is also included in the all-inclusive and the food was really good! We got breakfast delivered to our room almost every morning. It was so nice being able to wake up, call down for breakfast, and eat our food while we were all getting ready for the day. Being able to eliminate another sit down meal with the kids and was great and instead we could head straight to the pool. While we only took advantage of room service for breakfast, you could order it at any time during the day, or middle of the night! While we kept our kids out late at night, for families that have an early bed time for kids, ordering room service for dinner could come in quite handy!

Candy store

This might have been my toddlers favorite part of the trip! And actually, it might have been mine too! There is a full fledge candy store at the resort. One might assume that a candy store is a great way for the resort to earn some extra money, but NOPE! There is no charge for any of the candy. Have as much as you want! There is candy, ice cream, cookies, chocolate fountains, you name it!

hyatt ziva cancun is a great resort for families

all food is included at the hyatt ziva cancun

Kids Club

There is an awesome Kid’s Club for children 4-12. It is open from 9am-9pm and you can drop your children off as much as you want for no extra charge! There was an awesome pool area with slides and water fountains and a relaxing indoor play space with toys and activities. I also saw some of the babysitters playing soccer with a few kids on the side.

Since my children are too young for drop off, we didn’t use it too much, but did attend the family hours. For families with younger kids or for those that want to hang out in the Kids Club with their age appropriate kids, they have hour long family slots three times a day (on Sundays instead of 1 hour slots, 3x a day, they offer 1 three hour slot in the morning). I saw kids begging their parents to take them to the Kids Club and never wanting to leave when they were there. The babysitters seemed attentive and overall great.

Hyatt Ziva Cancun family is great for kids of all ages
Picture courtesy from Hyatt Ziva Cancun website

Great pools

Since the Hyatt Ziva Cancun is on a peninsula, there are really two different sides of the hotel with both of them having its own separate pool and beach. One of the pools was more lively with music, water volleyball, games, etc. The other pool was a little more mellow, which was perfect for those wanting a little more relaxation. Both pools, however, were great with kids.

The resort allows you to have floats, balls, whatever you want in the water. This allowed kids to have a blast in the water with no strict rules. They actually even provide a ton of lounge floats so you do not need to bring or buy your own. Both pools also have a ton of shallow areas where toddlers can play and sit and not drown. The more lively pool also had a swim up bar which was fun for everyone! The pools are large and you never felt on top of anyone.

hyatt ziva cancun kids will love the resort

Things to do at the Hyatt Ziva Cancun include the beach and the pool

The Hyatt Ziva cancun is a great all-inclusive resort for kids and family's.

Calm waters

Going to a beach with massive waves totally can be quite scary for my toddler. While my husband would totally prefer jumping in the waves (and I am sure so would many older kids), I love that my daughter was willing to go into the ocean since there were no waves that would knock her down. Keep in mind though that there are little fish in the water, but that did not bother my daughter and instead we would “feed the fishy” with the sand.

The resort also provides kayaks, paddle boards for guests, and snorkels (no charge), but you do have to be at least 10 years old. That part was a bummer as my husband really wanted to take my daughter out on a kayak.

the hyatt ziva cancun beach is calm for kids to swim in

Evening shows

Every night at around 8pm there was an evening show. My daughter loved them and quite honestly if when my baby wasn’t sleeping through them, he enjoyed the music and lights as well! While they were not up to the Las Vegas caliber of shows, they kept us entertained and gave us something to do. This was much better then sitting in the hotel room and watching toddler friendly shows!

things to do at the hyatt ziva cancun include the evening shows.

Cabanas and huts

Since we had my 8 month old son with us, the option to have a cabana at the pool and hut on the beach was great. There is no fee for the cabanas or huts, which means they are first come first serve. There is also no reservation system. While the cabanas are limited, if you get there early enough (which isn’t hard to do with a baby!) you can probably snag one. I also saw people leaving throughout the day as well, so getting a cabanas for some portion of the day is feasible.

You also might be able to get a pool boy to hold one for you, but I do not believe it is an official policy. The bigger the tip, the higher the chances of getting one, maybe? I am not really sure. On the flip side, we found that getting a hut on the beach was extremely easy. There are a ton of them and no matter the time of day, we never had a hard time finding an empty one. Both the cabanas and huts are large and provide some nice shade from the sun. hyatt ziva cancun review was amazing
hyatt ziva cancun beach was private and beautiful

A huge resort for kids to run and play

The resort was enormous. For those that do not like to or are not able to walk a lot, this is probably not appealing, but we love it. My daughter is adventurous and likes to run around. There was so much space for her to do this both on the resort and on the beach — both at the private and public area of the Hyatt Ziva Cancun. It also allowed us to take nice walks with the stroller to get my son down for a nap without having to do circles around the same pool every single day. hyatt ziva cancun review for kids and familys

You do no have to leave the resort

Th Hyatt Ziva Cancun was made so you absolutely do not need to leave. Of course, if you want to experience Cancun there is a ton to do right outside of the hotel walls, but you really do not have to. For those with a family, this is probably a nice perk. For my family, we were perfectly content hanging out at the beach and pool all day!

hyatt ziva cancun had crystal clear blue waters


We absolutely love this resort and cannot wait to go back. While we did not experience Cancun at all, we did not really care. We actually could have been at any warm weather destination, but the resort was what really made it for us! We just found it to be a super easy vacation, especially with kids! It was a carefree vacation (as much as it can be with 2 little kids!) with sun, beach, pool, and a ton of food and pina coladas!

Editorial Disclosure: Opinions expressed here are author's alone, not those of any bank, credit card issuer, hotel, airline, or other entity. This content has not been reviewed, approved or otherwise endorsed by any of the entities included within the post.

The responses below are not provided or commissioned by the bank advertiser. Responses have not been reviewed, approved or otherwise endorsed by the bank advertiser. It is not the bank advertiser's responsibility to ensure all posts and/or questions are answered.

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Travis Swanson
Travis Swanson
7 years ago

Sounds like a lot of fun! I also have two kids (ages 6 and 4). I’m sure they’d love it. Are you able to use points to book for four people? Would the certificates you get from the credit card work as well? Thanks for the help!

Brian Cogswell
Brian Cogswell
7 years ago
Reply to  Travis Swanson

The annual certificates do not work but we booked 4 nights at the Hyatt Ziva Los Cabos using the 2 nights anywhere sign-up perk and that worked fine.

Looks great. I highly recommend the Hyatt Ziva Los Cabos as well. For all the similar reasons. Only drawback there is the ocean is less friendly. It is closer though from the west coast.

Travis Swanson
Travis Swanson
7 years ago
Reply to  Brian Cogswell

Thanks! I’ve read that you can use the certificates from the sign up bonus, so just making sure. Read that if using points it’s 25k plus 12.5k extra for each kid. Figured it would make for a good use of a certificate.

Brian Cogswell
Brian Cogswell
7 years ago
Reply to  dealswelike

You are correct, no extra charge for the children when using the sign-up bonus certificates.

Brian Cogswell
Brian Cogswell
7 years ago

You didn’t post anything about the rooms? How was the fit? I also have two kids, 9 and 2 year old girls.

Ziva Los Cabos has worked for us because all rooms have a sofa-bed and they are fairly spacious. Wondering about Cancun? We also got upgraded 3 of last 4 visits (we go a lot 🙂 ) thanks to the Hyatt credit card but that perk is going away thanks to the crappy new Hyatt program.


Brian Cogswell
Brian Cogswell
7 years ago
Reply to  Brian Cogswell

Checking one more time…Anything you can share about the rooms? Tight for 2adults/2kids?


7 years ago

Hi- any recommendations on traveling with your 8 month old? Did you pack all your own food? Did you use one of their cribs or bring a pack n play? Can you put them in a float in the pool? I could ask millions of questions 🙂

Lesley Bonin
Lesley Bonin
6 years ago

I was wondering about special things that kiddos might get at this resort? Some resorts stock the mini-bar with chocolate milk/kids snacks, have an xbox in the room, kids robes, welcome bag with sandtoys….can we expect anything like this here?

5 years ago

I know this is an old post, but I need help.
I’m looking at the Hyatt Ziva Cancun and was wondering if you had to add your infant (at the time) to the website reservation?
I have 2 under 2 and I’m having a hard time finding a room for a family of 5 but I read somewhere said that I only need to list children over 3.
Not sure if I need to list my 2 kids under 2 or not when booking.

Thank you in advance!

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