For those who looking to use their Marriott points — or even rewards certificates from their Marriott credit card — in Hawaii, unfortunately, your options are about to get more limited if you are visiting The Big Island. The Sheraton Kona Resort & Spa at Keauhou Bay is leaving the Marriott umbrella on Aug. 25. 2021 and will be named the Outrigger Kona Resort & Spa. This property was the best for those looking to use Marriott points as the property was a category 5 property and at times only requiring 35,000 points.
I have an upcoming reservation later this year and received an email from Marriott about my stay. The email states:
“Effective August 25, 2021 the hotel will no longer be associated with Marriott, but will continue normal operations as the Outrigger Kona Resort & Spa and your reservation will be honored. If you would like to keep your existing redemption reservation at the Outrigger Kona Resort & Spa (former Sheraton Kona Resort & Spa at Keauhou Bay) no action is required.”
This is great that they are honoring reservations and not canceling reservations made with points. This is not always the case when hotels leave a chain and become an independent property — or part of another chain.
Unfortunately though, the big draw to staying at this property was the benefits I’d receive from having lifetime Platinum status. Additionally, for paid reservations or all incidentals charged to the room, Bonvoy points and Elite night credits will not be earned. Marriott gift certificates will also not be accepted.
As of now, I am still keeping my reservation at the property, although I do hope that the new owners make some updates. I’ve heard the property is quite tired, but the low number of points is worth it to me. With that being said, I still might look elsewhere to reap some benefits with my status.
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