We are at about the ten month mark for when the 737 MAX 8 aircrafts were pulled out of the sky and they are still causing massive scheduling disruptions. On the domestic front, this is affecting American, United and Southwest. Out of the three airlines, however, Southwest has been hit the hardest due to the sheer number of these aircrafts in their fleet. Although Southwest still has these aircrafts in their schedule, they are being proactive in canceling flights and allowing customers to change (for no fee), little by little. Just this morning, Southwest moved forward with taking these routes off the schedule through June 6, 2020.
Note: You might find that some of your flights you have booked up through this date are still scheduled on the 737 MAX 8 aircrafts. I suspect those flights will be canceled within the next few days once they get their system fully up to date.
Is Your Flight Affected?
If you have any flights booked between April 14 and Jun 6, 2020 there is a chance you received an email from Southwest:
Or, you can always log into your Southwest account and double check on your upcoming flight. Just check on “Change flight” and if a notification pops up, you know that your flight has been affected.
If you are impacted, you have two options:
- The opportunity to switch to another Southwest flight within 14 days from their scheduled flight (either 14 days beforehand or 14 days afterwards). Customers will not have to pay a fare difference, there just has to be a seat available
- Cancel your reservation.
Keep in mind that you can always change to nearby airports as well if that schedule works better for you. When you change your flight, the group of airports will be listed. For example, I have a flight departing from Boston and I am allowed to fly out of Providence or Manchester instead, if I prefer.
To simply change your flight online, you must do so within the next few days. Otherwise, you’ll need to call Southwest directly (or there is a good change they will call you) and make the change. Note: You can make the change over the phone (or via Twitter) with them up until the day the flight departs.
While it is unfortunate to see a flight canceled or changed months out in advance, this is giving customers enough notice to rebook their flights on Southwest or another airline if needed. As of now, there is truly no telling to when the 737 MAX 8 aircrafts will be back in the sky.
Were you affected by this change?